7 Questions to Ask When Renting Heavy Equipment


Written by Trusted Dispatch

May 11, 2023

Renting heavy equipment offers plenty of benefits, allowing you to access the machinery you need when you need it. The great thing about renting equipment is that it provides the flexibility to access the right machinery without the burden of ownership. However, asking all the right questions is essential before diving into a heavy equipment rental. 

Some key factors to consider are understanding your equipment needs, insurance coverage, rental duration, transportation, repair policies, and billing procedures. You can make informed decisions, mitigate potential risks, and ensure a seamless rental experience by seeking clarity on these points. 

What Machine Do You Need to Do The Job?

Different jobs demand different equipment, and understanding your needs will help you find what’s best for you. Are you looking for construction equipment? Farm equipment? Perhaps you need a scissor lift to help you with your scaffolding. Consider size, capacity, and functionality to ensure the equipment aligns perfectly with your project requirements. 

Sunbelt Rentals has a great selection of equipment with over 14,000 product types to choose from. They also offer operator training courses where you can learn from skilled professionals and gain knowledge on safety protocol and other resources needed to work safely and comply with job site requirements. 

Do You Need Insurance, Or Do They Provide It?

Proper coverage gives you peace of mind in case of accidents, damages, or theft during the rental period. While some rental companies offer insurance options, others may require you to obtain coverage independently. If the rental company offers insurance, ask about the specific coverage details, including what types of damage or incidents are included and excluded. Consider your project’s scope and the potential risks involved before making any decisions regarding insurance coverage. 

It’s essential to understand the terms, coverage limits, and any additional costs associated with insurance. By addressing your insurance concerns upfront, you can ensure that you have adequate protection and avoid any unforeseen financial burdens or legal implications. 

When Does Your Rental Need to Be Returned?

It’s essential to note any deadlines to manage your time and costs. Clarify with the rental company upfront to determine the duration of your rental. Even for short-term rentals, you ought to check for any grace periods or penalties for late returns. This information will help you manage your project timeline effectively, ensuring you can complete your tasks within the allocated rental period. 

How Will You Transport Your Equipment?

Look at your transportation options and consider the logistics. Some companies may offer delivery and pickup services, while others may require you to arrange transportation. If you need to arrange your own transportation, Trusted Dispatch is here to help. Trusted Dispatch has reliable and specialized heavy-haul trucking solutions that can handle the delivery of your rental equipment effectively and securely. We have a network of professional drivers with the expertise to safely transport a wide range of equipment, ensuring it arrives at your job site intact and on time. All you need to do is provide us with the specs of your equipment, the pickup location, and the drop-off location, and you’ll be ready to get matched with an available driver. 

Are Repairs Covered?

Accidents and breakdowns can happen, and they can highly impact the progress of your project. Double-check with the rental company and see if they cover repairs and maintenance during the rental period. Research their policies regarding equipment failures and the steps to take in case of a breakdown. With this information, you can then have a plan in place to address potential issues as they come up. 

When Will You Be Billed?

Understanding the billing process is crucial to manage your project budget effectively. Ask about the rental company’s invoicing process, payment terms, and associated fees or deposits. It’s also a good idea to clarify whether charges are based on daily, weekly, or monthly rates and ensure you clearly understand the payment schedule. 

Is Someone Available After Hours For Drop-Offs or Service?

Emergencies or unexpected situations rarely happen at a convenient time. You should check if the rental company offers after-hours support for equipment drop-offs, pickups, or technical assistance. Knowing that someone is available to address urgent needs provides peace of mind and ensures smooth operations throughout the rental period. 

Book Your Rental With Sunbelt

Renting heavy equipment for your projects provides the convenience and flexibility you need. By asking the questions covered above, you can ensure a smooth and successful rental experience. 
Sunbelt Rentals has a straightforward rental process and knowledgeable staff, making it easy for you to find the right equipment and get the job done efficiently. Partnering with Sunbelt ensures that you have the support and resources necessary to tackle your projects with confidence. Renting heavy equipment has never been easier, thanks to Sunbelt’s commitment to providing reliable and affordable solutions tailored to your needs.

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